Regular Store Hours: Monday to Saturday 11 am to 6 pm Closed for Jummah Prayer on Fridays 12:30 to 3 pm
Bring to the store with you:
Items for return or exchange
Packing slip that came with your order or your order email on your phone
Return or Exchange by Mail:
Please follow the these steps:
Contact us by phone, email, or to explain the reason for return. You may call us during our business hours at 215-748-3333 and select option 3 for Customer Service. If you need to email us, please reply to the order confirmation email that you received when the order was initially placed.
Once your return or exchange is approved, please ship the items in a well packed box or appropriate envelope with your order number clearly marked on the address label to:
Return or Exchange mailing address: The Islamic Place - Returns Order # W_______ [write your order number here] 5225 Chestnut Street Philadelphia, PA 19139
You will be notified once the returned item is received by us. We recommend that you send the package with a tracking service so that you may also be able to view tracking info from the carrier.