Covid-19 Update

Given the changing pandemic conditions there may be some delays in receiving your order. Our shipping carriers (USPS, UPS and FexEx) are all reporting delays in delivering to some areas and have suspended service guarantee. This means that the transit time that is usually provided by the shipping companies is not being guaranteed. Transit time is to be considered only an estimate not a guarantee.

However, rest assured we are working around the clock to fulfill all orders. We are committed to serving all our customers and truly appreciate your patience and support during this time. May Allah have mercy on all of us and protect and guide humanity.

Why is my shipment delayed?

Given the changing pandemic conditions there may be some delays in receiving your order. Our shipping carriers (USPS, UPS and FexEx) are all reporting minor delays in delivering to some areas.

We appreciate your patience with shipping delays. Due to increased order volume and the impact of COVID-19, it may take longer for your order to arrive. Check your email for all order status updates. We'll send you an email once items are shipped from our warehouse. 

Where's my order? I don't have a tracking number yet?

Tracking number notifications are delayed until your order is shipped from our warehouse. Once your order is shipped, we will send you a tracking number.

Where can I find shipping carrier service changes or alerts?

UPS alerts: https://www.ups.com/us/en/service-alerts.page?id=alert1

FedEx alerts: https://www.fedex.com/en-us/coronavirus.html

USPS Postal alerts: https://www.usps.com/